Webinar Replay: 7 Ways to Build Customer Relationships

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Do you want customers to keep coming back? Of course you do! But how can you build the necessary customer relationships to secure their business?

You've likely heard all the cliches, such as "exceed their expectations" and "show your appreciation". But, you want something practical, calculated ideas that will help develop better customer relationships and loyalty.

In this webinar, we present seven such ideas that will make your customers smile and keep coming back for more.

Panellists
Peter Massey - headshot
Peter Massey
Budd
John Finch - headshot
John Finch
RingCentral
Jonty Pearce - headshot
Jonty Pearce
Call Centre Helper
 
Topics to be discussed
  • Changing problematic processes
  • Improving collaboration
  • Optimising workflows
  • Boosting performance across all channels
  • The role of technology
  • Top Tips from the Audience