Register for Webinar: How to Gamify Your Contact Centre and Motivate Advisors

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Join us for the webinar - Thu 24th Oct 2019 - 2:00pm UK.
What time is the webinar for me?
Gamification encourages a culture of friendly competition, which can raise the overall standard of work in the contact centre.

This can be done through motivational games, or through a more complex process that allows us to attain insights into how advisors are performing and use that to drive a gamification programme.

In this webinar, we share everything from simple, fun games to advice for creating a gamification strategy that will help to develop your contact centre culture.

Panellists
Alexandra Hickson - headshot
Alexandra Hickson
Payzone UK
Mark Lockyer - headshot
Mark Lockyer
CallMiner
Charlie Mitchell - headshot
Charlie Mitchell
Call Centre Helper
 
Topics to be discussed
  • Introducing gamification
  • Improving contact centre culture
  • Motivating advisors
  • Boosting employee engagement
  • Furthering advisor performance
  • The role of technology
  • Top tips from the audience
 
What time is the webinar for me?

Location Time
USA/Canada - Eastern (Boston, New York, Toronto) 9:00am (24th Oct 2019)
USA/Canada - Central (Chicago, Texas) 8:00am (24th Oct 2019)
USA/Canada - Pacific (LA, San Francisco, Vancouver) 6:00am (24th Oct 2019)
United Kingdom/Ireland 2:00pm (24th Oct 2019)
South Africa 3:00pm (24th Oct 2019)
France 3:00pm (24th Oct 2019)
Germany 3:00pm (24th Oct 2019)
India 6:30pm (24th Oct 2019)
Phillipines 9:00pm (24th Oct 2019)
Australia - Perth 9:00pm (24th Oct 2019)
Australia - Sydney 12:00am (25th Oct 2019)
New Zealand - Auckland 2:00am (25th Oct 2019)

Time not good for you?

Register now and watch the replay after the webinar is over.