NewVoiceMedia Logo

Cloud contact centre software for sales and service teams using Salesforce.

Contact Name: Hannah Davies

Tel No: 0207 785 8888

Contact Email:


NewVoiceMedia is a leading global provider of cloud contact centre and inside sales technology that enables businesses to create exceptional, emotive customer experiences to serve better and sell more.

Its award-winning platform joins up all communications channels without expensive, disruptive hardware changes and plugs straight into your CRM for full access to hard-won data. With a true cloud environment and proven 99.999% platform availability, NewVoiceMedia ensures complete flexibility, scalability and reliability.

NewVoiceMedia’s 700+ customers include Canadian Cancer Society, Ebury, FCR Media, FlixBus, JustGiving, Kingston University, Lumesse, Paysafe and Vax.

Social Media:

Twitter Handle: @NewVoiceMedia
LinkedIn Company Page:

Address: NewVoiceMedia House, Jays Close, Basingstoke, Hants, RG22 4BS



  • Call Centre Software
  • Cloud Solutions
  • Contact Centre Solutions
  • IVR
  • Multi-Channel Communications
  • PCI Compliance

The Latest Articles Featuring NewVoiceMedia:
Latest White Papers from NewVoiceMedia:

By 2020, many companies will be competing on the basis of customer experience (CX) and the contact centre plays an ever-increasing role in this. This eBook walks you through three trends to guide a successful CX strategy.

IVR technology was created to save businesses money but it has become a time-consuming monster that damages the customer experience. This guide looks at 3 ways you can escape the IVR and deliver a connected customer experience.

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