Cloud contact centre software for sales and service teams using Salesforce.
Contact Name: Hannah Davies
Tel No: 0207 785 8888
Contact Email: firstname.lastname@example.org
NewVoiceMedia is a leading global provider of cloud contact centre and inside sales technology that enables businesses to create exceptional, emotive customer experiences to serve better and sell more.
Its award-winning platform joins up all communications channels without expensive, disruptive hardware changes and plugs straight into your CRM for full access to hard-won data. With a true cloud environment and proven 99.999% platform availability, NewVoiceMedia ensures complete flexibility, scalability and reliability.
NewVoiceMedia’s 700+ customers include Canadian Cancer Society, Ebury, FCR Media, FlixBus, JustGiving, Kingston University, Lumesse, Paysafe and Vax.
Address: NewVoiceMedia House, Jays Close, Basingstoke, Hants, RG22 4BS
- Call Centre Software
- Cloud Solutions
- Contact Centre Solutions
- Multi-Channel Communications
- PCI Compliance
As consumers expect a rich and consistent experience when they interact with a business, deploying an effective omnichannel strategy is more critical than ever. NewVoiceMedia look at what elements you should consider and what to look for in your solution.
This report explores the types of experiences that drive customers away, what businesses can do to keep them from leaving, and the impact providing more positive service experiences has on customer relationships.