Cloud contact centre software for sales and service teams using Salesforce.
Contact Name: Hannah Davies
Tel No: 0207 785 8888
Contact Email: email@example.com
NewVoiceMedia is a leading global provider of cloud contact centre and inside sales technology that enables businesses to create exceptional, emotive customer experiences to serve better and sell more.
Its award-winning platform joins up all communications channels without expensive, disruptive hardware changes and plugs straight into your CRM for full access to hard-won data. With a true cloud environment and proven 99.999% platform availability, NewVoiceMedia ensures complete flexibility, scalability and reliability.
NewVoiceMedia’s 700+ customers include Canadian Cancer Society, Ebury, FCR Media, FlixBus, JustGiving, Kingston University, Lumesse, Paysafe and Vax.
Address: NewVoiceMedia House, Jays Close, Basingstoke, Hants, RG22 4BS
- Call Centre Software
- Cloud Solutions
- Contact Centre Solutions
- Multi-Channel Communications
- PCI Compliance
Customers are highly empowered and digitally savvy, with ever-increasing expectations which make them unforgiving when they receive poor customer service. This white paper looks at how transitioning to an omni-channel operation can help the success of your business and deliver […]
As consumers expect a rich and consistent experience when they interact with a business, deploying an effective omnichannel strategy is more critical than ever. NewVoiceMedia look at what elements you should consider and what to look for in your solution.