Noda Interaction Platforms


Noda Contact Center is the company’s own all-in-one (C++, Java) IP solution.

www.nodacontact.com

Contact Name: Mikhail Chereshnev

Tel No: +79154794934

Contact Email: mchereshnev@nodacontact.com

Profile:

Noda Contact Center is the company’s own all-in-one (C++, Java) IP solution. Today more than 400 contact centers exploit Noda’s solution. Noda won the Crystal Headset CCG Call Center Awards for five times: as the “Best Product for Сall Сenters” 2012, 2015, 2016. Since 2015, Noda Contact Center has been included in Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide. The product is available both as SaaS and in-house

Noda Contact Center key advantages are:

  • All-in-one solution. Inbound ACD, Outbound (Predictive, Progressive), IVR, Quality management, Reporting, Agent Scripting, Call Recording, Soft Phone, Campaign management, Omnichannel and WFM module.
  • High reliability. Our product can handle a heavy flow of phone calls 24/7 with a guaranteed fault tolerance of 99.99%. The productivity of NCC allows clients to create contact centers staffed by up to 2,500 operators.
  • Cost effective. Excellent price and performance make the product significantly more affordable than its brand-name counterparts.

Social Media:

Facebook Page: https://www.facebook.com/NodaInteractionPlatforms/

Address: 35B Vorontsovskaya Street, 5th Floor, Moscow 109147, Russia
Schiffbauerdamm 19, 10117 Berlin, Germany

Weblink: www.nodacontact.com

Categories:

  • Call Centre Software
  • Contact Centre Solutions
  • Multi-channel communications

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