Olive provides world-class innovative communications solutions such as cloud contact centres and workforce optimisation across the four cornerstones of IT Infrastructure; Voice, Data, Mobility & Applications.
Contact Name: Louise Daw
Tel No: 0203 675 3000
Contact Email: email@example.com
Olive provides world-class innovative communications solutions such as cloud contact centres and workforce optimisation across the four cornerstones of IT Infrastructure; Voice, Data, Mobility & Applications. Enabling people to work effectively and efficiently anywhere in the world, Olive delivers the solutions with best-in-category customer service employing 160 staff with a £25m turnover.
Olive is a cloud contact centre specialist and is experienced at application integration and migrating existing systems into the cloud. We enhance your existing customer experience via a multichannel solution and also provide workforce optimisation solutions such as workforce management and call recording to improve the customer experience and increase employee engagement.
Whether you seek independent or federated telephony, or whether your contact centre is primarily inbound, outbound, blended, sales-oriented, service-oriented or a centre of excellence, Olive has the expertise and the technology partners to deliver exactly what is needed for your specific business sector.
By gaining a clear understanding of how you work, your business priorities and your customer requirements, we then tailor a set of contact centre and workforce optimisation technologies, delivered as a service, to meet your needs. These help to get the greatest efficiencies from your most valued assets – your people.
Twitter Handle: @olivecomms
LinkedIn Company Page: https://www.linkedin.com/company-beta/1296590/
Facebook Page: https://www.facebook.com/olivecomms/
Address: Olive House, Mercury Park, High Wycombe, HP10 0HH
- Call Centre Software
- Cloud Solutions
- Contact Centre Solutions
- Unified Communications
- Workforce Management and Workforce Optimisation