Playvox is a cloud-native, digital-first workforce and quality management solution that lets you navigate the growing complexity inherent in planning, forecasting, and scheduling – with an AI-driven solution.
Contact Name: Chuck Krogman, SVP, Global Sales
Tel No: +1 (813) 220-8086
Contact Email: email@example.com
Quality and workforce management solutions that keep the cost of customer service down and efficiency up. Remove the pain from quality assurance and employee scheduling. Simplify agent motivation, coaching, and training. Capture customer feedback. Measure what matters. All at cloud speed. Welcome to the digital era of Workforce Engagement Management.
Playvox is a cloud-native, digital-first workforce and quality management solution, that lets you navigate the growing complexity inherent in planning, forecasting, scheduling, scoring, and coaching your workforce – with an AI-driven solution. Playvox WFM enables customers to accurately forecast and schedule their omnichannel business while accounting for the multiple steps it may take to resolve inquiries. Playvox QM is a flexible, digital-first solution that lets you move beyond basic QA to full QM, so you don’t just identify problems — you fix them.
Twitter Handle: https://twitter.com/playvoxcx
LinkedIn Company Page: https://www.linkedin.com/company/playvox
Facebook Page: https://www.facebook.com/playvox
Address: 530 Lawrence Expy #905 Sunnyvale, CA 94085