Puzzel builds on 20 years’ heritage. It was one of the first pioneers to develop a cloud-based contact centre.
Contact Name: Naila Basit – Marketing Manager UK
Tel No: +44 333 300 0066
Contact Email: firstname.lastname@example.org
Puzzel builds on 20 years’ heritage. It was one of the first pioneers to develop a cloud-based contact centre. Puzzel encompasses voice, email, Chat, SMS and leading mobile messaging and mobile payments to deliver a flexible and customisable customer interaction platform to meet the needs of today’s omni-channel and mobile environments. Puzzel can be adapted to accommodate from one to several thousand agents using any device, in any location and integrates with multiple applications seamlessly.
Headquartered in Norway, Puzzel employs people who are all passionate about delivering innovative customer interaction solutions for contact centres and mobile environments. Puzzel serves 900 customers in over 40 countries.
Address: 22 Tudor St, London EC4Y 0AY
- Contact Centre Solutions
- Multi-channel communications
- Cloud Solutions
While organizations openly strive to improve the customer experience, just how much emphasis do they place on the experiences and welfare of their frontline staff? In this report, Puzzel share the results of the 7 questions asked about team happiness […]
Clutter on agent desktops is a problem. It causes agent frustration, lengthens handling times and damages quality of service. But with agents constantly switching between tools, what can be done? This report highlights five innovative ways to combat the issue.