QA from Scratch: 3 Ingredients You Need to Cook Up the Ultimate QA Program – Webinar


Live at 11 AM EST on Wednesday, May 5th, 2021

Building a quality assurance program from the ground up is no easy feat, even for the most well-established of companies. Quality assurance is the foundation of any prosperous customer service operation, which means having a strong base is crucial.

In a lot of ways, building a QA program is like creating a recipe from scratch. So what are the various ingredients and measurements needed to make it a success?

Join Maria Mitchell, Sr. Support QA Program Manager from Okta, for a chat on how they developed their Love Our Customers Initiative.

Published On: 22nd Apr 2021 - Last modified: 7th May 2021
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