Radically Operationalized Capacity Planning – Webinar


Playvox Webinar Banner Radically Operationalized Capacity Planning

78
Filed under - Archived Content,

Date: Thursday, August 25, 2022, at 2:00 PM ET

Location: Virtual

Register Now

How’s your Full-time Employee (FTE) count running as compared to the plan that was made? Do you even remember when it was made?

Long-term capacity planning is in dire need of an overhaul. The world, hiring and your business are all dynamic and changing constantly. Modern capacity planning must flex to the new hiring time frames and averages that are constantly in flux.

Take the guesswork out of capacity planning and join Playvox Chief Product and Strategy Officer, Kristyn Emenecker for this webinar.

Kristyn will share the top five strategies you need in place for budget and hiring plans to catch up with scheduling and intraday. The customer service world has changed, shouldn’t the way you plan shift as well?

Register today and learn how you can:

  • Adjust your capacity planning strategy in real-time
  • Move from traditional assumptions to calculated accuracy
  • Ensure your plan stays relevant to the dynamic needs of your business

Register Now

Published On: 10th Aug 2022 - Last modified: 26th Aug 2022
Read more about - Archived Content,


Recommended Articles

Magnifying glass over staff icons
5 Ways Contact Centre Capacity Planning Needs to Change in 2022
capacity planning concept
20 Tips to Help Improve Your Capacity Planning
A picture of the word "rules" on a red background
Workforce Planning: 20 Fundamental Rules
Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies.

Choose the content that you want to receive.