Two Thirds of Contact Centres are Planning to Increase Staff Numbers 2,008 Filed under - Archived Content, Polls, Recruitment, Staffing According to our poll, 67% of contact centres will soon focus on attaining greater staff numbers, whilst only 19% have dismissed the idea. The other 14% is made up of the 6% who answered maybe and the 8% who were not sure. Poll – “Are you Planning on Increasing Staff Numbers in Your Contact Centre” – answers Yes – 67% No – 19% Maybe – 6% Don’t Know – 8% Source: Call Centre Helper website reader poll Votes: 159 Date: October 2011 Author: Jo Robinson Published On: 2nd Jan 2013 - Last modified: 18th Sep 2019 Read more about - Archived Content, Polls, Recruitment, Staffing Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter