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Flexible Shift Patterns widespread in Contact Centres


“Does your Contact Centre use flexible shift patterns?” was asked of our readers and the results were:

Yes – 58%
No – 34%
Don’t know – 9%

Source: Call Centre Helper website reader poll    Votes: 231    Date: May 2011

Published On: 9th May 2011 - Last modified: 18th Sep 2019
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