White Paper: Speech Analytics one step further - Contact Analytics


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The average call centre only listens to and is capable of monitoring just 3 to 4% of the contacts.

This whitepaper includes how to take Speech Analytics further with Contact Analytics.

White Paper written by: IP Integration

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* By downloading this report you agree that we can share your data with the sponsor, IP Integration. They may use this data to contact you by phone or email for marketing purposes. Permission lasts for 24 months. Permission can be withdrawn at any time.