White Paper: What Contact Centres Are Doing Right Now (2017 Edition)


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Throughout October, Call Centre Helper readers were invited to take part in our annual Contact Centre survey.

Over 380 contact centre professionals took part, and we are delighted to share the results with you.

A Call Centre Helper Research Paper sponsored by
CallMiner, Genesys, NICE, Plantronics, Serenova and Sabio.

Download this White Paper to find out more.

Download this Report



* By downloading this report you agree that we can share your data with the sponsor, Genesys. They may use this data to contact you by phone or email for marketing purposes. Permission lasts for 24 months. Permission can be withdrawn at any time.