White Paper: Strategies for Managing Customer Complaints


resource image
Customer complaints keep a lot of people very busy. Organisations have established complex processes, often with specialist teams working to rigid rules, protocols and guidelines to deal with their steady flow.

This may be an effective way to deal with individual complaints and keep customers happy in the short term, but are organisations missing a trick?

White Paper written by: Ember Group

Download this White Paper to find out more!

Download this Report


* By downloading this report you agree that we can share your data with the sponsor, Ember. They may use this data to contact you by phone or email for marketing purposes. Permission lasts for 24 months. Permission can be withdrawn at any time.