Whitepaper: Business as Unusual Call Centers Take on a New Role


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As organizations have lost the ability to deliver in-person service, and customers have endured increasingly stressful and complex personal and work scenarios, customer service representatives (CSRs) are even more critical to helping organizations keep those all-important lines of customer communication open.


This ebook looks at ways for delivering great service – the type of service that people will remember and come back to again and again. In order to achieve this, Poly has addressed these three key challenges: Make a real connection, Maximize your move to cloud, Empower your CSRs.

Ebook written by Poly
Download the White Paper





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