Results From the Hybrid Working in the Contact Centre Market Survey – Webinar Related Articles What Is Hybrid Working? The Pros and Cons of Hybrid Working Survey Results: The Most Important Customer Service Skills General Contact Centre Findings: 2020 Survey Results Filed under - Archived Content, Sensee Date: Tues 24th January (12-1pm BST) Location: Virtual Register Now Chair: Sandra Busby, Welsh Contact Centre Forum Sensée, SuccessKPI and Pitch Marketing – in partnership with The Welsh Contact Centre Forum – are delighted to announce the results of a major market survey into Hybrid Working in the UK contact centre industry. At this webinar, participants will discover: Where organisations are on their hybrid working journeys What hybrid models they are using What their future WFH plans are What WFH/hybrid issues they are experiencing What WFH/hybrid benefits they are realising What WFH/hybrid technologies businesses are investing in 102 Contact Centre Directors/Managers and Agents/Advisers completed our comprehensive survey questionnaire (comprising 20 questions) in Nov and Dec 2022. Register Now Author: Robyn Coppell Published On: 11th Jan 2023 - Last modified: 27th Jan 2023 Read more about - Archived Content, Sensee Recommended Articles What Is Hybrid Working? The Pros and Cons of Hybrid Working Survey Results: The Most Important Customer Service Skills General Contact Centre Findings: 2020 Survey Results Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter