Retail Customer Experience Reimagined With AI, Data & Digital

Details of event on purple and green background
Date : Thursday 2nd November 2023
Location : Beefeater Gin Distillery, 20 Montford Place, London SE11 5DE

Register Now!

The cost-of-living crisis has dramatically impacted consumer shopping habits, with lots of customers now actively looking for the lowest price when shopping. A fantastic customer experience can go a long way to negating that impact – does your CX deliver?

Why attend?

  • Learn how to leverage data to create meaningful and personalised interactions with customers
  • Understand how you can maximise automation and AI to improve staff productivity across the store, warehouses and head office
  • Hear from Mountain Warehouse on their CX transformation journey
  • Master the power of engaging with your customers on the channel of their choice bringing Genesys Cloud CX to life
Register Now!

Published On: 15th Sep 2023 - Last modified: 19th Sep 2023
Read more about - Call and Contact Centre Events,


Recommended Articles

Retail concept with small cardboard boxes with trolly icon sat on laptop
6 Retail Customer Experience Trends for 2023
Three Gold rating star symbol of customer satisfaction review service best quality ranking
Generative AI in Retail Customer Service
Two people put together a lightbulb jigsaw puzzle. Innovation and integration concept
CX and EX Reimagined