Retaining Agents with a Mindful Culture – Webinar


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About the Event

Live on Tuesday, Sep. 21 at 11:00 am EDT

While we all navigate an ever-changing definition of normalcy, you and your agents also need to feel a sense of wellness. How can we best support a quality of life for our team members, customers and ourselves?‍

Take a deep, healing breath with us and Cognitive and Behavioral Therapy Board Certified Dr. Peter Economou on Tuesday, Sep. 21. Dr. Pete is a certified mental performance consultant and founder of the Counseling and Wellness Center. You don’t want to miss this opportunity to recognize the ways extra stress shows up in our work, build your and your team’s mental and emotional resilience, and better manage your day-to-day during these trying times. Your customers, your agents, and you, yourself, will thank you!‍

BONUS: the first 200 registrants will receive a free copy of Dr. Pete’s Mindfulness Workbook for Beginners: Exercises and Meditations to Relieve Stress, Find Joy and Cultivate Gratitude.

You’ll Learn:

  • Principles to improve productivity of your contact centre staff
  • How to integrate wellness and mindful practices into your contact centre culture
  • Strategies to develop a mindfulness practice

Date and Time

Starting:
Tuesday 21st September 2021

Location

Virtual

Organisers

Date and Time

Starting:
Tuesday 21st September 2021

Location

Virtual