RingCentral utilises both CCaaS and UCaaS in the cloud to provide fresh approaches for Contact Centres and customer engagement at any size organisation.
Contact Name: Sunny Dhami
Tel No: 0800 098 8136
Contact Email: firstname.lastname@example.org
RingCentral utilises both CCaaS and UCaaS in the cloud to provide fresh approaches for Contact Centres and customer engagement at any size organisation. Our powerful solutions are tightly integrated, making it easier for companies to increase agent performance and enhance the customer experience across all interactions throughout the entire organisation. RingCentral provides an open platform that integrates with today’s leading business apps while giving customers the flexibility to customise their own workflows. RingCentral is a leader in the 2017 Gartner Magic Quadrant for Unified Communications as a Service Worldwide for the third consecutive year.
Address: 85 Uxbridge Road, 2nd Floor, Ealing, London, W5 5TH
- Call Centre Software
- Cloud Solutions
- Contact Centre Solutions
As a front line of customer engagement, contact centres are a critical function of any business. This study looks at how contact centres can make customer engagement experiential, intuitive, and collaborative for a modern customer in modern times.
Has your ageing on-premises PBX phone system become too expensive and complex to maintain? Is this legacy system holding your business back? This white paper is a guide to replacing legacy on-premises systems with a modern cloud communications solution.