See Genesys in Action – WEM

genesys in action

No fluff. No frills. Just a live demo.

Live at 11 AM GMT/12 PM CET

Date: Thursday, 12 January ’23, 11:00
Theme: WEM

Click to Register

Choose your demo adventure

Join us for a live demo of the Genesys Cloud CX platform to see how it can help you reach your goals.  

In these interactive sessions, see how Genesys Cloud CX can:  

  • Address the needs of every stakeholder: CX leaders, IT teams, agents and customers.  
  • Automate better outcomes with predictive engagement, predictive routing and conversational AI. 
  • Handle omnichannel engagements across self-service, bots and agents to pass context, understanding and real-time knowledge.
  • Empower employees with smart solutions to reach peak performance with real-time support and AI-powered insights.  
  • Easily differentiate and adapt with open APIs, a robust app marketplace, templates and blueprints, and integration methods for your critical CX technologies. 

Your demo adventure awaits. Choose your demo and register now.   

  • Agent Experience – People are your greatest assets, here we’ll look at how Genesys Cloud CX can help empower your people, make them feel valued, appreciated and supported at every step.
  • Digital + AI – this session looks at an all-in-one suite of digital capabilities — enhanced with bots and predictive artificial intelligence (AI) — lets your employees and customers engage in seamless conversations across chat, email, text and social media channels.
  • Workforce Engagement Management (WEM) – here we’ll look at WEM, focusing on the human side of your contact centre to improve employee engagement, simplifying operations while increasing efficiency.

Click to Register

Recommended Articles

People icons in front of a keyboard
What Is the Difference Between WFM, WFO and WEM?
genesys in action
See Genesys in Action - Digital + AI
Workforce engagement concept
High-Performance Contact Centres Begin With the Right WEM Suite
Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies.

Choose the content that you want to receive.