Provide a scheme for people who consistently achieve their quality scores. If somebody achieves their quality scores for 10 days in a row, then give them a certificate. You could do things like provide some extra holiday for people who consistently get a 100% customer satisfaction score.
Published On: 11th Feb 2013 - Last modified: 13th Jul 2017
Read more about - Jonty's Tips , Quality, Reward and Recognition
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