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Articles - EvaluAgent
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Ditch Unreliable Customer Surveys with New xNPS
Masterclass: NPS Surveys Are Dead. What’s Next?
Masterclass: The Better Alternative to Real-Time QA
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Evaluagent Takes Bronze in Stevie Awards
Game On! 12 Use Cases for Gamification
Evaluagent and Assembled Unite to Boost Employee Engagement
Evaluagent Ranks in Flexa100 List
Tackle the 3 A’s – Absence, Agent Burnout, and Attrition
How Often You Should Review Your Scorecards
Evaluagent Continues Winning Streak
The Key to Securing a Lower Agent Attrition Rate
5 Ways to Use Data to Improve Your CX
CEO Reveals Evaluagent Named as a Contact Center Solution Finalist
Why Employee Engagement Is Your Best Attrition Reduction Strategy
How to Use AI to Reduce Contact Centre Attrition
How to Empower Agents to Improve Customer Service
16 Ways to Reduce AHT – Without Damaging the Customer Experience
7 Ways to Improve Performance With Automation
How to Combat Quiet Quitting
EvaluagentCX Has Launched – Here’s What It Means for CX
EvaluAgent Ranks #17 on Best UK Software Companies List
How to Unlock Agent Motivation With Gamification
Make Every Interaction Count With 100% Analytics
Latest Reports
White Paper: Voice in a Multichannel World
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Editor's Pick
How to Develop Empathy as a Skill in Your Frontline Teams
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Latest Resources
eBook: 5 Ways Conversational AI Can Support Contact Centre Automation
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