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Articles about Twitter Panel

What Does Good Customer Service Look Like?

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Twitter Debate – Should all Agents Handle all Channels?

1,515

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What Is The Best Way To Increase Agent Satisfaction? – In 140 Characters

3,920

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What Are the Best Words and Phrases for Building Rapport?

45,964

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Speed up Complaint Handling in a Multi-Channel Contact Centre

2,132

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What Is a Simple Way to Ensure Customer Loyalty?

3,695

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What is the Best Way to Handle a Complaint Through Social Media?

4,197

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What is the Best Way to Improve First Contact Resolution?

3,668

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The best ways to use social media in the contact centre

6,941

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How can the public image of call centres be improved?

5,998

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The best ways to handle a customer service complaint on Twitter

10,076

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