The Best Contact Strategies for Easier Debt Resolution – Webinar


maxcontact-debt-collection-box

About the Event

Date: Tuesday 12th July
Time: 11.30am – 12.15pm (BST)
Title: How to create and execute the best contact strategies for easier debt resolution

Join MaxContact and debt collection CX experts Sean McIver and Andy Brooks as they discuss how to create and execute the best contact strategies for easier debt resolution.

Even before the pandemic, the average collection rate was below 20%, the lowest in 25 years. This coupled with the cost of living crisis and rising debt levels, leaves teams balancing the need to collect debt efficiently and quickly, whilst providing a great customer experience.

By attending, you’ll have the opportunity to:

  • Discuss today’s challenges facing debt collection and CX teams
  • Discover the impact of the cost-of-the-living crisis on your teams
  • Learn the best contact strategies for debt collection for your organisation
  • Understand how to balance customer experience and debt collection
  • Ask the experts – time to ask any CX or debt collection questions.

Location

Virtual

Organisers

Date and Time

Starting:
Tuesday 12th July 2022

Location

Virtual