About the Event
The nature of customer experience is changing, and today’s contact centre teams are facing new challenges. With more of us working from home than ever before – contact centre agents included – businesses need to look to digital transformation to develop long-term home-working strategies and establish contact centres of the future.
Are you keen to find out about more what the future of contact centre technology looks like, and what it could do for your organization?
Join this webinar on Wednesday 23 September at 11am and hear from Customer Experience experts as they explore:
- The changing nature of customer experience
- Productivity, security and connectivity, efficiency and agent experience
- How new contact centre technology like Callmedia CX Now helps address these challenges
Date and Time
Wednesday 23rd September 2020