Top Tips for the Motivation & Wellbeing of Contact Centre Agents – Webinar


Date: May 14th, 2020

Time: 11 AM UK (BST)

In this webinar, we will provide you some guidance and 10 top tips about motivation, health, and well-being of agents, not the technology.

“Making use of all the available technology is all very well, but don’t let yourself forget what an employee looks like. Maintaining the relationship will always be an essential factor.” – Nigel McCartney, Design Communications

Agenda

  • Top 10 tips on motivating and ensuring contact centre agents’ well-being
  • Guidance on ensuring physical well-being along with mental well-being

Speakers

  • Josh Ayres has vast experience in working within varied business functions over the past 30 years with a combination of leading technology companies and business start-ups.
  • Liam Anderson helps contact centre managers improve their processes.
  • Rachel McCulloch is a Clinic Director and Consultant Physio at Six Physio Fleet Street.

Published On: 7th May 2020 - Last modified: 10th Jun 2020
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