Transform Service Delivery with Powerful New Technology Trends – webinar



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Filed under - Archived Content,

Join our free webinar – Transform Service Delivery with Powerful New Technology Trends.
Thursday 15 July, 11am BST

Social Housing is one of the fastest growing and most demanding environments for customer service, and it’s one of the key areas evaluated by the regulator of social housing. Assessing providers around customer satisfaction levels and then publishing the levels of complaints.

Housing associations face several challenges when it comes to customer service, some of which existed pre-pandemic and have been accelerated by lockdowns, along with others that are completely new.

But how do you become more digital and agile, how do you react faster to tenants and deliver a deeper, more joined-up service to more complex, emotionally driven issues?

Join Enghouse Interactive and guest speaker Sam Dart, Head of Digital Technology Services at Sovereign Housing Association. As we discuss the challenges housing associations are facing, what is driving customer behaviour, how to adapt, and how technology plays a big part in aiding and managing change to transform service delivery.

Enghouse would like you to join us as we provide expert know-how, but more importantly share ideas and strategies on how to deliver excellent service delivery to customers/tenants.

Save your seat!

Published On: 2nd Jul 2021 - Last modified: 16th Jul 2021
Read more about - Archived Content,


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