Verint Monet provides affordable and easy-to-use call centre optimisation solutions, including workforce management, call recording, quality assurance and performance management.
Contact Name: Darren Scorer
Tel No: 01932 839 500
Contact Email: Info.EMEA@verint.com
Verint Monet provides affordable and easy-to-use call centre optimisation solutions, including workforce management, call recording, quality assurance and performance management. Our customers consistently report ROI that includes increased profits, service levels and schedule adherence. We can have your contact centre onboarded with our solutions, your agents on track to operating at their peak performance and your company working towards higher revenues and wider margins. Contact us to request a demo and to see if Verint Monet is the right fit for your company. Email: firstname.lastname@example.org.
Because Verint Monet is cloud-based and delivered as a service, you can avoid a large upfront investment and painful hardware/software implementations. Better still, the solution is scalable, so you can add on features or migrate to advanced solutions as your business grows. With Verint Monet, contact centres can:
- Improve forecast accuracy and track intraday trends to make immediate adjustments.
- Create optimal schedules to consistently meet service levels and control costs.
- Monitor agent adherence and other metrics in real time to take immediate action.
- Track and analyse key performance indicators and metrics to optimise service quality and contact centre performance.
Address: 241 Brooklands Rd, Weybridge KT13 0RH
- Call Centre Software
- Contact Centre Solutions
- Workforce Management and Workforce Optimisation