Virtual Agent Strategies in Solving Customer Problems – webinar


Sabio webinar on virtual agent strategies in solving customer problems

About the Event

Joined by David Rowley, Customer Improvement Manager at Direct Line Group, we’ll hear how they have deployed both Virtual Agent types and are seeing a strong return on their investment in the Sabio VA platform.

During this webinar, we will take a closer look at how two different types of Virtual Agent – the Concierge Bot and Contact Us Deflector – can work together to capture online traffic, troubleshoot customer issues and help your customer understand next steps. We’ll also hear from Direct Line Group who have deployed both of these Virtual Agent types and are seeing a strong return on their investment in the Sabio VA platform.

See how the power of automated customer service and VA can enhance your digital customer experience strategy.

Date and Time

Starting:
Wednesday 12th February 2020

Location

Online

Organisers

Date and Time

Starting:
Wednesday 12th February 2020

Location

Online


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