Virtual Customer Connect EMEA Related Articles What Are Virtual Agents? Benefits and Getting Started The Top Ten Takeaways From Calabrio Customer Connect (C3) Workforce Management Guide 50 Expert Tips to Improve Contact Centre WFM Filed under - Call and Contact Centre Events, Calabrio Date: Thursday 12 September 2024, 11:00 – 12:30 BST Location: Virtual Register Now Join Calabrio for EMEA Virtual Customer Connect, focusing on why and how to utilise Calabrio WFM for scheduling and forecasting demand beyond traditional contact centres. This event is designed to meet customers’ rising demand for effective WFM strategies in back-office operations and branches, such as claims processing, transaction management, underwriting, and in-person services at stores and branches. Gain insights into best practices, latest functionality and network with fellow Calabrio customers to maximise your use of the Calabrio ONE suite. Secure your place and discover how extending Calabrio WFM beyond your contact centre can deliver operational efficiency and transform customer experience! Speakers Tomas Tesler, Product Management, Calabrio Arjan Speksnijder, Solution Consultant, Calabrio Nick Brook, Senior Consultant, Calabrio Paul Stemp, Manager, Customer Success Management, Calabrio Register Now! Author: Calabrio Published On: 23rd Aug 2024 - Last modified: 27th Aug 2024 Read more about - Call and Contact Centre Events, Calabrio Recommended Articles What Are Virtual Agents? Benefits and Getting Started The Top Ten Takeaways From Calabrio Customer Connect (C3) Workforce Management Guide 50 Expert Tips to Improve Contact Centre WFM Related Reports Report: State of the Contact Centre 2023 Contact Centre Reports, Surveys and White Papers Get the latest call centre and BPO reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to Webinars & Events Weekly Newsletter