Voice of the Customer mastery, keys to unlocking amazing CX – Webinar


About the Event

Looking for tangible ways to improve customer experience for your contact center? Learn practical tips from experts at Frost & Sullivan by registering for our webinar on Tuesday Sept 24th at 10am EST

Join ZOOM International and Frost & Sullivan for an interactive session about the latest trends in CX delivery, including journey mapping from scratch, agent up-skilling and pain point removal. Learn about best practices in overhauling CX, key performance indicators, understanding customer intent and turning insight into actionable intelligence that will increase top-line revenue.

Date and Time

Starting:
Tuesday 24th September 2019

Location

Online

Organisers

Date and Time

Starting:
Tuesday 24th September 2019

Location

Online


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