Voice of the Customer mastery, keys to unlocking amazing CX – Webinar
About the Event
Looking for tangible ways to improve customer experience for your contact center? Learn practical tips from experts at Frost & Sullivan by registering for our webinar on Tuesday Sept 24th at 10am EST
Join ZOOM International and Frost & Sullivan for an interactive session about the latest trends in CX delivery, including journey mapping from scratch, agent up-skilling and pain point removal. Learn about best practices in overhauling CX, key performance indicators, understanding customer intent and turning insight into actionable intelligence that will increase top-line revenue.
Date and Time
Tuesday 24th September 2019