Put a number of phone calls onto a CD and ask the director to listen to it on their way home. This is a great way to highlight customer issues. For security reasons you will need to blank out sensitive information.
Published On: 16th Jul 2012 - Last modified: 17th Jul 2017
Read more about - Jonty's Tips, Customer Satisfaction (CSAT), Ideas, Training
Recommended Articles
Latest Related Articles
Online
