Warwick Analytics

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AI text analytics for contact centre and CX optimization.


Contact Name: Andy Quinn

Tel No: +44 (0)20 7060 6990

Contact Email: andrew.quinn@warwickanalytics.com


AI text analytics for contact centre and CX optimization. Discover more from your customer data. Proprietary technology that goes well beyond sentiment analysis and other forms of text analytics. Models are bespoke, dynamic, rapidly generated and simple to maintain.

Automatically identify topics, intent, root causes of churn, customer effort, emotions, sentiment, early warnings and much more. Typically improves NPS by 20% and reduces cost by up to 35%.

Social Media:

Twitter Handle: @warwickanalytic
LinkedIn Company Page: https://www.linkedin.com/company/warwick-analytics
YouTube: https://www.youtube.com/channel/UCBFbxepQ0MsiTMbNp2DRhNA

Address: 35 Kingsland Road, London, E2 8AA United Kingdom

Weblink: www.warwickanalytics.com


  • Analytics
  • Customer Experience
  • Voice of the Customer

The Latest Articles Featuring Warwick Analytics:
Latest White Papers from Warwick Analytics:

Title: Using PrediCX to Reduce Helpdesk Costs While Improving Service Levels Helpdesk can be as large and complex as any external CRM, and keeping down costs whilst keeping up service levels are high priorities. Read on to learn how Warwick […]

Title: Uncovering Hidden Profit for Global Telco From Social Media Data The UK telco market is mature and highly competitive, with four mobile networks and more virtual players. Warwick Analytics applied its PrediCX software to publicly available customer data. Read […]

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