7 Steps to Better Online Retail CX: Webinar Filed under - Archived Content, Scorebuddy Date: October 12, 2022, at 4:00 PM BST. The retail market has seen significant change in the last three years due to clogged supply lines, increased costs, low retention of skilled workers, and fluctuated demand. Retail businesses find it challenging to meet these escalating demands and manage customer expectations simultaneously. In 2022, customers want a seamless, personalized interaction—every single time. During this webinar, we will discuss the seven steps your organization must take to deliver excellence to your customer, including: Upgrading Agent Management StrategiesTransforming CX to Meet New ExpectationsUnderstanding Customer Experience Trends in 2022 Join us live on October 12, 2022, at 4:00 PM BST. If you can’t it at that time, be sure to register so we can send you the webinar recording Click to Register: https://www.scorebuddyqa.com/resources/7-steps-retail-cx-webinar Author: Rachael Trickey Published On: 1st Jul 2022 - Last modified: 14th Oct 2022 Read more about - Archived Content, Scorebuddy Related Reports eBook: 9 Practical Ways to Use Generative AI for Contact Centers eBook: Improving Customer Experience and NPS Through Quality Assessment eBook: Understanding Call Center Quality Assurance Frameworks eBook: If Your Contact Center Uses Spreadsheets Read This Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter