Poll 1 – Do you currently use any cloud-based business applications? – answers
According to our poll, 50% of contact centres are now using cloud-based contact centre applications.
In fact, this figure could be even greater, as 15% of respondents to our poll were not sure if their contact centre did so or not.
Source: Call Centre Helper website poll before the webinar Sample size – 128 Date: November 2011
Poll 2: When are you planning on moving your contact centre to the cloud?
Source: Call Centre Helper website poll before the webinar Sample size – 128 Date: November 2011
Webinar poll 1 : How reliable do you think that hosted contact centres are?
Source: Call Centre Helper webinar poll Sample size – 59 Date: November 2011
Click here for Webinar: 20 reasons to host your contact centre in the cloud
