West Unified Communication Services


WestUC Logo

Streamline communication strategies, enhance back office and front office collaboration, improve customer experience, boost performance and save costs while delivering interactions that count with West’s innovative, cloud-based technology solutions.

www.westuc.com

Contact Name: Sandie Simms

Tel No: +44 (0)116 229 2700

Contact Email: MNContact@west.com

Profile:

Streamline communication strategies, enhance back office and front office collaboration, improve customer experience, boost performance and save costs while delivering interactions that count with West’s innovative, cloud-based technology solutions.

Unlike other vendors, West has a proven track record spanning 30 years and offers a single Contact Centre as a Service (CCaaS) and Unified Communications as a Service (UCaaS) platform for all users, tailored the needs of small, medium and large enterprises. West’s cloud contact centre solutions integrate natively to Cisco and Microsoft technology infrastructure.

For more information about West’s Unified Communications solutions, please call +44(0)116 229 2700 or visit www.westuc.com

Social Media:

Twitter Handle: @West_UC
LinkedIn Company Page: https://www.linkedin.com/company/5226/admin/
Facebook Page: https://www.facebook.com/WestUC
Blogs: https://www.west.com/blog/

Address: Solutions House, Meridian East, Meridian Business Park, Leicester, Leicestershire LE19 1TP

Weblink: www.westuc.com

Categories:

  • Call Recording
  • Contact Centre Solutions
  • Customer Experience
  • Predictive Dialler
  • Unified Communications
  • Virtual Contact Centre and Homeworking

The Latest Articles Featuring West Unified Communication Services:
Latest White Papers from West Unified Communication Services:

Personas are an often-neglected or misunderstood element of customer-centric service design. This guide aims to meet a real need for practical advice and guidance by helping organizations develop effective personas that will enable outstanding customer experiences.

Amy Scott produced this guide to explain what service design is and how it can help you deliver outstanding customer experiences.

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