At the Conversation Club, Zendesk bring businesses together to talk about the customer experience.
For their inaugural event on Wednesday 20th September, from 8am to 12 noon, they have made the conversation about Disruption. They understand there is a lot of buzz around the word ‘disruption’. Is this just another empty Silicon Valley buzzword? How can we disrupt the way we think about the customer experience?
Keynote speaker and author Mark Shayler and Customer Engagement Strategist Martin Hill-Wilson will help us to explore the evolution of the topic and how it influences how we think about our business and customer relationships.
Come along for this free event and…
- Explore how the idea of disruption has developed over time
- What disruption can mean today for you and your business
- How disruption can be harnessed to create better customer experiences