Whitepaper: Solving for the Human-side of AI in the Contact Centre
This eBook will highlight how leveraging AI improves contact centres employee and customer experiences.
Well first highlight the performance improvements observed by AI users vs. non-users, and then will provide an overview of three sets of capabilities firms should consider utilizing to successfully integrate and emply AI.
Written by ABERDEEN, Sponsored by NICE inContact
Well first highlight the performance improvements observed by AI users vs. non-users, and then will provide an overview of three sets of capabilities firms should consider utilizing to successfully integrate and emply AI.
Written by ABERDEEN, Sponsored by NICE inContact
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