Call and Contact Centre Events

Here are a selection of Call and Contact Centre, Customer Service and Customer Experience events taking place throughout the year.

Attending events, conferences and training classes provides a great experience and offers an expertise that other materials cannot offer.

These events have been selected specially by us to give you the best possible learning experiences.

18th January 2024
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Thursday 18th Jan 2024
Virtual
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5th December 2023
How to Prioritize AI Now to Drive Operational Success—and Prepare for the Future webinar banner

Tuesday 5th Dec 2023
Virtual
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6th December 2023
How Generative AI is Powering Your Omnichannel Strategy webinar banner

Wednesday 6th Dec 2023
Virtual
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6th December 2023
Navigating the Future of Quality Assurance: 2024 Predictions Read more: Navigating the Future of Quality Assurance: 2024 Predictions webinar banner

Wednesday 6th Dec 2023
Virtual
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6th December 2023
Unlock the AI Advantage: How Leaders are Transforming Customer Experience at Scale -webinar banner

Wednesday 6th Dec 2023
Virtual
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6th December 2023
Purposeful Personalisation: How to Engage and Monetise Your Email Audience webinar banner

Wednesday 6th Dec 2023
Virtual
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7th December 2023
CX Trends for 2024

Thursday 7th Dec 2023
Virtual
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7th December 2023
Sabio WFM Community Day Event Banner

Thursday 7th Dec 2023
Glasgow
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7th December 2023
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Thursday 7th Dec 2023
Virtual
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7th December 2023
NAVIGATING THE CX LANDSCAPE: THE ROLE OF AI, AUTOMATION & CUSTOMER DATA event banner

Thursday 7th Dec 2023
Virtual
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12th December 2023
Content Search Intelligence: Azure AI Search and BA Insight in Action webinar banner

Tuesday 12th Dec 2023
Virtual
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12th December 2023
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Tuesday 12th Dec 2023
Virtual
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12th December 2023
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Tuesday 12th Dec 2023
Virtual
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13th December 2023
Elevate Customer Service: Unveiling Our Next-Gen Search with AI webinar banner

Wednesday 13th Dec 2023
Virtual
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13th December 2023
Empower Your Contact Center Agents with the Latest AI-Driven Solutions webinar banner

Wednesday 13th Dec 2023
Virtual
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14th December 2023
Trends and Challenges: 2023 Recap and What’s Ahead in 2024

Thursday 14th Dec 2023
Virtual
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8th February 2024
FUTURE OF CUSTOMER CONTACT CONFERENCE event banner

Thursday 8th Feb 2024
London
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8th February 2024
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Thursday 8th Feb 2024
Virtual
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26th February 2024
CCW 2024 - The 25. international Conference & Trade Show for Innovative Customer Dialogue

Monday 26th Feb 2024 - 29th Feb 2024
Berlin
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28th February 2024
Customer Contact Week Australia and New Zealand

Wednesday 28th Feb 2024 - 1st Mar 2024
Australia
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29th February 2024
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Thursday 29th Feb 2024
Virtual
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4th March 2024
Event Banner SWPP Annual Conference

Monday 4th Mar 2024 - 6th Mar 2024
Nashville
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5th March 2024
Sabio Disrupt 2024 Event Banner

Tuesday 5th Mar 2024
London
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12th March 2024
Customer Response Summit 2024 Event Banner

Tuesday 12th Mar 2024 - 15th Mar 2024
Tucson
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26th March 2024
Event - STRATÉGIE CLIENTS

Tuesday 26th Mar 2024 - 28th Mar 2024
Paris
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7th April 2024
Event - Customer Contact East 24

Sunday 7th Apr 2024 - 10th Apr 2024
Florida
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23rd April 2024
forum manchester event

Tuesday 23rd Apr 2024
Manchester
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24th April 2024
Call & Contact Centre Expo US

Wednesday 24th Apr 2024 - 25th Apr 2024
Las Vegas
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29th April 2024
Event - Contact Centre and Customer Services Summit

Monday 29th Apr 2024 - 30th Apr 2024
London
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30th April 2024
Contact Center Show Middle East 2024 event banner

Tuesday 30th Apr 2024 - 1st May 2024
Middle East
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3rd June 2024
Event - Customer Contact Week Las Vegas 24

Monday 3rd Jun 2024 - 6th Jun 2024
Las Vegas
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12th June 2024
Event - Customer Engagement Transformation Conference

Wednesday 12th Jun 2024
London
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17th June 2024
Event - CX North America

Monday 17th Jun 2024 - 20th Jun 2024
Nashville & Digital
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16th July 2024
Event - CCW Asia

Tuesday 16th Jul 2024 - 19th Jul 2024
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25th June 2024
Event - CX EMEA

Tuesday 25th Jun 2024 - 26th Jun 2024
London and Digital
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15th July 2024
Event - Customer Experience 2024

Monday 15th Jul 2024 - 17th Jul 2024
Nashville
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