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Articles about Case Studies

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Case Study: SeatGeek Improves its Forecasting and Scheduling

164

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Case Study: Delta Dental Washington Implement a New Knowledge Base

284

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Case Study: Freshly Builds New Quality Assurance Programme

314

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Case Study: Adding WhatsApp to the Digital Channel Mix

630

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Case Study: GE Healthcare Reduce Their Contact Centre Error Rate

568

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Case Study: Healthcare Group Improves Its Customer Service

106

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Case Study: Supermarket Chain Deals With Huge Surge in Customer Demand

50

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Case Study: Sutherland Improve Remote Performance Management

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Case Study: Moving 800 Call Centre Staff to Remote Working

68

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Case Study: Enrich Increase Customer Loyalty and Sales

90

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