Articles about Case Studies

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A picture of a virtual assistant in a computer
Case Study: European Tax Agency Implements a Virtual Assistant
354
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Case Study: Equiniti Workforce Management
192
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Case Study: Zen Internet Workforce Management
72
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Sabio White Paper - network homes
Case study: Network Homes
57
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A 3d puzzle block is a different colour to the other blocks
Case Study: Urban Massage Integrates With Salesforce
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scorebuddy case study: one firm steadfast on the quality of customer service
Case Study: One Firm’s Steadfast Focus on the Quality of Customer Service
77
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Case Study: Real Time Resolutions
113
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Case Study: Slater Gordon Solutions Motor Improves CSat, NPS and More
135
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Case Study: A Day in the Life of an Analytics Analyst at Simple Health
51
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Case Study: How Nottingham City Homes Moved to the Cloud
113
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Case Study: Webhelp Nordic Drives International Growth
152
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Case Study: Which? Exceeds Monthly Net Promoter Score Targets
154
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Case Study: Carlson Rezidor Hotel Group Personalises Its Customer Service
167
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Case Study: Gaming Company Answers 90% of Chats in 10 Seconds
124
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Case Study: How PhotoBox Enhanced its Customer Experience
199
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Case Study: GBG’s Successful Global Voice of the Customer Programme
180
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Case Study: Co-op Turns Conversations Into Insights
146
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Case Study: Scotts Miracle-Gro Optimise Communications in 60+ Locations
80
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Case Study: Utilitywise double Net Promoter Score in Three Months
378
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Case Study: Cyara Improves the Customer Experience for Sky Customers
215
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