Articles about Case Studies

Next
A photo of a backpacker inside of a phone
Case Study: Hillarys Embarks on a Digital Transformation Journey
464
Read more...
A photo of a businessperson working on a strategy
Case Study: YoungMinds Upgrades Its Contact Centre Strategy
200
Read more...
A picture of robots leaning on books
Case Study: Northern Ireland Water Implement a Chatbot
360
Read more...
A picture of simplifying arrows
Case Study: MMM Healthcare Simplifies Its Contact Centre Operations
277
Read more...
A photo of someone celebrating at a desk
Case Study: How Poly Enabled Success in Their Virtual Contact Centre
128
Read more...
A picture of someone supporting someone elses journey
Case Study: Akixi Supports Gamma During Remote Working Shift
Read more...
A picture of someone shielding themsleves from COVID-19
Case Study: How MoneyGram Maintained CSAT During COVID-19
605
Read more...
row of business people
Case Study: Bullhorn Transforms Contact Centre Operations and Improves CSAT Metrics
130
Read more...
a row of wind turbines
Case Study: Ecotricity Increases Schedule Adherence by 10%
95
Read more...
A photo of a post it note with the words "employee engagement"
Case Study: How Ubisoft Engage Remote Agents
Read more...
remote working screen
Case Study: AGL Moves All of Its Agents to Remote Working
97
Read more...
man jumping from books into computer
Case Study: EIMS Moves Its Global Sales Operation to Work Remotely
Read more...
A picture of people walking over a series of cogs
Case Study – Voxpro Increases Productivity by 20%
308
Read more...
An alarm clock showing 20 past ten on a pink background
Case Study – BT Safely Lowers Call Time by 8%
156
Read more...
A photo of the ee contact centre team as part of a choir
Case Study: EE Reduce Contact Centre Attrition and Absence Levels
282
Read more...
Case Study: Global Manufacturer Reduces Contact Centre Costs
65
Read more...
Case Study: Contact Centre Improves Customer Satisfaction With AI
194
Read more...
A picture of a virtual assistant in a computer
Case Study: European Tax Agency Implements a Virtual Assistant
348
Read more...
A 3d puzzle block is a different colour to the other blocks
Case Study: Urban Massage Integrates With Salesforce
111
Read more...
Case Study: Slater Gordon Solutions Motor Improves CSat, NPS and More
342
Read more...
 
Next