Articles about Case Studies

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Case study: Network Homes
227
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Case Study: Urban Massage Integrates With Salesforce
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Case Study: One Firm’s Steadfast Focus on the Quality of Customer Service
94
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Case Study: Real Time Resolutions
94
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Case Study: Slater Gordon Solutions Motor Improves CSat, NPS and More
96
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Case Study: A Day in the Life of an Analytics Analyst at Simple Health
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Case Study: How Nottingham City Homes Moved to the Cloud
110
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Case Study: Webhelp Nordic Drives International Growth
135
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Case Study: Which? Exceeds Monthly Net Promoter Score Targets
155
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Case Study: Carlson Rezidor Hotel Group Personalises Its Customer Service
148
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Case Study: Gaming Company Answers 90% of Chats in 10 Seconds
121
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Case Study: How PhotoBox Enhanced its Customer Experience
185
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Case Study: GBG’s Successful Global Voice of the Customer Programme
132
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Case Study: Co-op Turns Conversations Into Insights
146
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Case Study: Scotts Miracle-Gro Optimise Communications in 60+ Locations
72
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Case Study: Utilitywise double Net Promoter Score in Three Months
358
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Case Study: Cyara Improves the Customer Experience for Sky Customers
200
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Case Study: Aylesbury Vale District Council Uses AI to Lower Response Times
322
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Case Study: TravelBird Adopts AI to Refine Customer Service
505
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Case Study: Valley Medical Center Improves Patient Experience
146
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