Articles - Featured Webinar

Our Upcoming Webinars page gives you access to the latest live sessions hosted by Call Centre Helper. Each webinar features industry experts sharing practical insights, real-world examples, and proven strategies to help contact centres deliver better results. Topics cover everything from leadership and workforce planning to AI, customer experience, and motivation. You can register for free, join the live discussion, and take away actionable tips to use right away in your own operation.

future of customer contact 29th jan
Webinar: The Future of Customer Contact
best practice in performance and quality monitoring webinar 12 feb
Webinar: Best Practices in Performance and Quality Management
Webinar advert intelligent automation, 26 Feb 2026
Webinar – Intelligent Automation: The Next CX Advantage
The best ways to use AI in the contact centre webinar image
Webinar: The Best Ways to Use AI in the Contact Centre