Case Study: Improving Your Collection Rates with Motivation Solution


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With over 27 years of experience and more than 500 people employed between its multiple offices, the BPO conducts first-party and third-party collections on behalf of a variety of industries, including retail, education, financial services, healthcare, telecommunications, and utilities.

This case study highlights how using Alvaria Motivate provided motivation for collection agents to elevate their productivity and stay in alignment with the standards of a leading BPO organization.
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