White Paper: The UK Contact Centre Decision-Makers' Guide 2022

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The 19th annual edition of the UK Contact Centre Decision-Makers’ Guide is the largest study of its kind, based on interviews with over 200 UK contact centres.

Full of comprehensive facts and hard data about every aspect of UK customer experience management, technology, and strategy, this report will arm you with the best tips to transform your contact centre and prepare it for the future.
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