eBook: Getting Started with Natural Language Intelligent Virtual Agents

Just as consumers are having more conversations with their smart devices than ever before, forward-thinking businesses are increasingly embracing natural language speech technology in their contact centers. And it’s paying off.

If you’d like to realize these benefits in your contact center, this eBook will show you how easy it is to hit the ground running and deploy your first natural language applications.You’ll learn how to use those initial applications as a foundation for additional applications that will add value over time. You’ll also gain insights about IVA application design and development gleaned from the experience of Five9 experts.