eBook: How AI is Changing European Contact Centres

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AI is now recognized as a key component of any digital transformation, especially in the customer experience sector. It will, in fact, help to open up the organization and to reinvent business processes.

The Davies Hickman 2022 survey reveals how innovation in AI has become mature, actionable and exists at the service of the business and with a proven ROI.

Download this ebook to learn more.
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