The Sound of Silence

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Filed under - Archived Content

The worst thing a boss can hear is silence
Silence from the shop floor. The sound of people who see things going wrong but then don’t speak up. People who don’t speak up because:

Sometimes, the easiest thing to do is to stay silent, to pretend things are cushty and to hide problems.

Silence is the sound of people who worry about positioning and saying the right thing to the boss.  They don’t worry so much about what is right for the organisation.

But there is always something going wrong

Unless — of course — your organisation is perfect.

A boss should know what is going wrong in their organisation. He should understand the issues and use his position and resources to help fix them.

A boss should hear the truth, the whole truth and nothing but the truth.

The whole nine yards.

People will tell their bosses what their bosses listen to:

What does your boss listen to?

And what do you tell him?

And if you are the boss…

Author: Jonty Pearce

Published On: 23rd Feb 2016 - Last modified: 10th Nov 2017
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