Archived Content

A selection of stories from the archives of call centre helper

Free Webinar: Challenges encountered running a remote/hybrid workforce in partnership with Calabrio

Challenges Encountered Running a Remote / Hybrid Workforce – Webinar

Sabio AI Community Day Banner

Sabio CX Community Day AI and Automation

How to Infuse AI Into QM: What You Need to Know Playvox event banner

How to Infuse AI Into QM: What You Need to Know – Webinar

CCA Leaders' Summit: Manchester - Mind the Gap - A new service and CX future Event Banner

CCA Leaders’ Summit

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Lessons Learnt From Managing One of the UK’s Largest Home-Based Contact Centres – Webinar

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The Digital Transformation: Are We Still Transforming? – Webinar

Unlocking Customer Delight: Exploring the Power of Generative AI in Customer Experience

Unlocking Customer Delight: Exploring the Power of Generative AI in Customer Experience – Webinar

The AI Butterfly Effect: The Impact on CX and EX - webinar banner

The AI Butterfly Effect: The Impact on CX and EX – webinar

Unlock the Power of Data: Using Scorebuddy BI for Comprehensive QA Insights Read more: Unlock the Power of Data: Using Scorebuddy BI for Comprehensive QA Insights Event Banner

Unlock the Power of Data – webinar

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