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About Us
Archived Content
A selection of stories from the archives of call centre helper
Build with Voice x Hackathon
Launch: Co-Pilot and Live Summary
Why You Need Modern Workforce Management in the Era of AI – Webinar
MaxContact Roadmap Reveal: AI, Omnichannel & User Experience
Smarter Scheduling for Happier Agents – Webinar
AI Trust & Governance in Action: Scale Responsibly. Build with Confidence – Webinar
AI Agents in Action: Faster Resolutions. Lower Costs. Better Experiences – Webinar
Live Workshop: A Blueprint for Future-Ready Contact Center Teams
Breaking the Barriers to AI at Scale – Webinar
BPO Pulse 2025: Growth, Tech & Trust – Insights from MaxContact & HGS – Webinar
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Weekly Newsletter
Editor's Pick
Make Fridays More Fun in Your Contact Centre
How to Support Your Agents Through a Personal Crisis
Key Strategies to Maximize Contact Centre Performance
18 Sure-Fire Ways to Boost Agent Resilience
