Community Forum

Welcome to the new Call Centre Helper Community!

We have integrated all our community sections into one - This includes our Call Centre Helper Forum, the Call Centre Helper Questions and Answers, along with CallCentreVoice.

Recently Active Topics

Topic Last Updated Started by Started on Replies
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erlang B 2 weeks ago LauraMcGilley 5th Jun '19 1
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Staffing to 3 hours, 4 hours, 5 hours SLA 2 weeks ago JohnZee 29th May '19 1
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Call quality monitoring in Debt Collection CC 2 weeks ago GeorgiKriviralchev 13th Mar '19 2
permanent v Casual staffing ratio 3 weeks ago AL 27th May '19 2
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