How to Prevent Burnout When Working From Home

A picture of an agent holding head at desk
Filed under - Industry Insights,

Jabra shares three key tips for helping your remote team to avoid burnout.

As the boundaries between our home and working lives blur and we adapt to longer-term home working, we become vulnerable to fatigue. Use these tips to help combat burnout.

Home working is an adjustment we have all had to make, but it comes with unique challenges for everyone. At first, we were reactive and focused on business continuity and enabling productivity.

Now, as we settle into longer-term remote and flexible working habits, managers and organizations need to focus on making sure that employees are safeguarded from fatigue and burnout.

The biggest challenge for remote workers is the disappearance of boundaries between their professional and personal lives. In a recent Microsoft study, 54% of parents said it had been difficult to balance household demands while working from home.

Data also revealed that people are working more frequently outside of traditional hours and on weekends, with Team chats increasing by more than 200% on weekends.

Manage Expectations

So firstly, you need to manage the expectations of colleagues as to when you’re available. 82% of managers have said they expect more flexible work-from-home policies post pandemic, and 71% of employees would prefer to work in a hybrid style, between the home and office.

But everyone’s home demands are different. Be conscious that other people might work at different times, and set expectations of when you will and won’t be available based on your schedule.

Create Boundary-Crossing Habits

Secondly, make sure you create habits that establish your workday and boundary crossing between your work and personal time.

Routines that involve showering and dressing for work, or leaving your work in a physically separate part of your home can help you establish healthy divides and reduce a sense of being “always on”.

Make Time for Breaks

And thirdly, make time for breaks. It’s important to remember that busy doesn’t equal successful, or even productive. As we try to stay productive, we often react to things like emails and immediate tasks to show that we’re engaged.

You need to prioritize your most important work and schedule personal time each day.

New data reveals how brainwave patterns associated with stress and overwork are much higher when collaborating remotely rather than in-person. This fatigue comes from factors including reduced non-verbal cues and screen sharing with little view of the people you are engaging with.

Wide-angle cameras that capture an entire room, and high-quality audio and video can help reduce this concentration fatigue.

According to Gallup, employee burnout makes people 2.6 times more likely to leave their employer as well as being less confident in their performance.

By setting up the right habits for yourself, and encouraging them in your teams, you can make sure that clear communications and work boundaries are in place for longer-term flexible working.

This blog post has been re-published by kind permission of Jabra – View the Original Article

For more information about Jabra - visit the Jabra Website

About Jabra

Jabra Jabra gives contact centres a powerful way to satisfy more customers. Jabra headsets are designed to fit the unique needs of all types of contact centres, who want to exceed their customers expectations and deliver a superior customer experience, whilst ensuring productivity every day.

Find out more about Jabra

Call Centre Helper is not responsible for the content of these guest blog posts. The opinions expressed in this article are those of the author, and do not necessarily reflect those of Call Centre Helper.

Author: Jabra

Published On: 10th Dec 2020 - Last modified: 16th Dec 2020
Read more about - Industry Insights,

Follow Us on LinkedIn

Recommended Articles

Burnt out employee at desk in office
Why Employees Suffer From Burnout and What To Do About It
A picture of a remote worker sat at desk
What Is Hybrid Working?
Concept Of Employee Burnout
How to Prevent Call Centre Agent Burnout
A picture of someone who has burned-out
8 Ways to Avoid Call Centre Agent Burnout