Report: Why Use Wallboards and Agent Desktops?


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Wallboards turn real-time metrics and operational data into actionable information for your Contact Center.

Geomant makes it easy to gather this information and present it on Contact Center screens as well as desktop and mobile devices. The solution is easy to update and deploy and provides a uniform agent experience at home and in the center.

Read this report to find out more on real-time and historical performance management solutions for wallboards and agent desktops.
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